FREE DELIVERY ON ALL ORDERS

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Welcome to Schoolwear Made Easy

Customer Service

  • Shipping & Delivery

    Our delivery is completely free of charge to anywhere in the UK.

    We know how important it is to receive your goods when you expect them, especially if you’ve ordered something for back to school. We aim to process and dispatch all orders within 7 working days. We allocate the delivery service to either courier or royal mail based on the weight and size of your order.

    We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally circumstances outwith our control such as extreme weather conditions or delivery service vehicle breakdowns will mean that some deliveries may be delayed.

  • Privacy & Security

    Schoolwear Made Easy do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Please click here to view our full privacy policy.

    We understand how important it is to securely store any information that you provide. Schoolwearmadeeasy.com uses a secure TLS connection (previously SSL) to encrypt all data transmitted on our website. Payments for goods on schoolwearmadeeasy.com are handled by third party payment providers, meaning that no credit or debit card details are submitted or stored on our website. Payments on schoolwearmadeeasy.com are handled by:

  • Returns & Replacements

    We operate a no-quibble returns policy – if you are unhappy with your order for any reason and require either a replacement or a refund, then please send the goods back with our returns form - filling out your order number and instructions to:

    Returns Dept
    Schoolwear Made Easy
    24 Clark Street
    Paisley
    PA3 1RB

    Our no-quibble returns policy applies to unworn garments less than 30 days old only. During the 'back to school' period we stretch this to 60 days.

    You can download the returns form by clicking here.

  • Ordering & Pricing

    We have been thinking long and hard about the best way to ‘price’ our product. We asked lots of parents and they preferred it to be simple, straightforward and easy to know what you are going to be paying for.

    We are certainly not the cheapest online uniform retailer but we think that we are the most transparent. The prices you see on the screen are what you will pay. We have no hidden extras.

    We also offer a no quibble returns policy on any unworn garments less than 30 days old, and before ‘back to school’ we stretch this to a remarkable 60 days.

    Many of our competitors are marginally cheaper than us but when you add their delivery charges that range from £2.50 - £6.00 it can make ordering a couple of garments quite expensive. Most online orders only average 1.6 garments per purchase.

    We have also taken this approach to help those who only need 1 or 2 items at a time. This means that they are not charged additional postage for that one sweatshirt or poloshirt they need.

    We also offer frequent customer incentives, if you are signed up with an account, and overall we reckon this makes us one of the most price conscious online suppliers coupled with one of the most consistent delivery times last year. We averaged less than 7 days, even at our busiest, when more than 5 of our major competitors were either quoting more than 14-21 days or had completely shut down to any new orders.

    Schoolwear Made Easy is all about making, what is normally an unwelcome purchase, as painless as possible.

  • Payment, Pricing & Promotions

    Payments for goods on schoolwearmadeeasy.com are handled by third party payment providers, meaning that no credit or debit card details are submitted or stored on our website. Payments on schoolwearmadeeasy.com are handled by:

  • Viewing Orders

    If you have an account on schoolwearmadeeasy.com then please login to your account by clicking here or using the Log In link at the top of the page. Once you have logged into your account, your most recent order should appear on the first screen of your account page. Alternatively you can click the My Orders link on the left hand side of the page.

    If you do not have an account on schoolwearmadeeasy.com then please click this link and submit the relevant details. You will need the following details: Order Number, Billing Name and the Email address used to place the original order.

  • Updating Account Information

    If you have an account on schoolwearmadeeasy.com then please login to your account by clicking here or using the Log In link at the top of the page. Once you have logged in to your account, you can edit any account information by clicking the Account Information link or on the left hand side of the page. If you wish to update or remove any billing or delivery address then please click on the Address Book link on the same page.

© 2017 Schoolwear Made Easy. All Rights Reserved.